How can Playtomic support you?
Our Support Specialist Team works hard to provide you support by:
📝 Knowledge Base
💬 Live chat
Languages
We support 9 languages in our Help Center:
Spanish
English
Italian
Swedish
German
Dutch
Finnish
French
Portuguese
Before you contact Customer Support
Before you contact our support team, we recommend searching our Knowledge Base for immediate answers to your questions 😊
Where to find us
If you still require assistance, please contact us from the app following these steps:
Open the app and go to your Profile
Tap on the 9 dots (Menu) in the top right corner
Tap on "Contact and help"
A new screen will be displayed:
From here, you can:
1️⃣ Continue with a previous conversation and check all your conversations
2️⃣ Start a new one
3️⃣ Check our Knowledge Base
Our dedicated team of customer support professionals will answer your questions during our working hours:
🌍 Europe, Asia & Africa: Monday to Friday from 9:00 am to 18:00 (CET time)
🌎 America: Monday to Friday from 9:00 am to 6:00 pm (US Central Time)