If you reached a screen that says "At capacity", it means that tax teams currently do not have the capacity to provide assistance at this time. However, tax team capacity can change fast, and we encourage you to check the homepage frequently for updates.
We also offer other filing options:
File Myself/DIY (TaxSlayer)
You can use TaxSlayer software to prepare and file your own 2025 tax return. (Prior tax years cannot be prepared.) It takes about 1 day to prepare a return. The income limit for File Myself TaxSlayer is $89,000 / year.In-person service
With VITA (Volunteer Income Tax Assistance), A tax team can prepare your tax return in person. This process can take a few days to submit the last 3 years of taxes to the IRS. The income limit for in-person VITA is $69,000 / year.
You can check the chart on our homepage for information on each option. Or go to our chat to discuss the options with a Client Support Representative.