Giftbit Recommends: Contact the sender first (the sender is the person or company who sent you the reward initially). The sender will confirm the status of a reward offer.

Giftbit Recommends: Checking the following areas to ensure the reward is delivered successfully

  • Have the sender confirm what email address they used

  • Search in spam & junk for an email from gifts@giftbit.com

    • If the message appears mark it as Not Spam or Not Junk

  • Create a contact for gifts@giftbit.com in your email account

  • Is your inbox full?

  • Did you unsubscribe from email communications from this sender?

    • You will need to resubscribe before the sender can contact you again

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