All Collections
Reward Recipients
Unable to Claim my Gift Card
Unable to Claim my Gift Card

What to do if you run into issues claiming your gift card

Bryan Dwyer avatar
Written by Bryan Dwyer
Updated over a week ago

Page won't load/blank

  • Try an alternative web browser

    • Giftbit does not support Internet Explorer

  • Right-click on Claim Card or Select Gift button & copy the link. Open a web browser and paste the link rather than clicking the link to open.

Error Message

  • The retailer is experiencing a temporary service interruption

    • Try to redeem your offer at a later time

Did this answer your question?