Can I add additional funds to the Visa Incentive Card?
No, the Visa Incentive Card is not reloadable
How do I add the Visa Incentive Card to my Apple/Google/Samsung Pay?
The Visa Incentive Card cannot be added to a digital wallet
Can I use the Visa Incentive Card at an ATM/cash-back purchase?
The Visa Incentive Card cannot be turned into physical cash
Do I need to complete a credit check to claim the Visa Incentive Card?
No, there is no credit check for the Visa Incentive Card.
What information does Giftbit need?
To claim the Visa Incentive Card, you must provide your legal name, address, and phone number. P.O. Boxes are not accepted.)
You must be at least 18 years of age (or older if residing in a U.S. state where the majority is over 18.)
Can I claim and spend a Visa Incentive Card if I'm not a U.S. citizen?
You must be a resident of the United States with a verifiable physical U.S. street address. P.O. boxes are not accepted.
Visa Incentive Cards are not available for residents of Puerto Rico, Guam, the
U.S. Virgin Islands, American Samoa, or other U.S. territories.You cannot spend the Visa Incentive card outside of the United States.
Are there any additional fees to activate or spend the Visa Incentive Card?
As the cardholder, Giftbit does not charge you any fees for claiming or spending a Visa Incentive Card. Keep in mind that merchants or vendors may charge a fee for processing credit card purchases
Who can I contact for help?
You can reach out to cardsupport@giftbit.com, or use our live chat on the bottom right of our website. If possible, let us know your full name, the phone number and zip code associated with the card as well.
*Please do not share the cards full number or your pin*