Skip to main content
All CollectionsReward Recipients
My Gift Card is not Working
My Gift Card is not Working

What to do if your retailer gift card is having issues or is not working

Sofia Baltasar avatar
Written by Sofia Baltasar
Updated over 2 months ago

Giftbit does not generate the code, card number or PIN for the retailer gift card and we are unable to assist with retailer-specific inquiries.

If the retailer gift card is having problems, connect with that retailer as they will be able to provide further information about the issues being faced.

💡Support information for most retailer gift cards can be found on the bottom of the page with the gift card information, for example Amazon.

Did this answer your question?