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Order Processing Times & Pending Orders
Order Processing Times & Pending Orders

Information about pending orders and what to do if an order is still pending.

Matthew avatar
Written by Matthew
Updated over a week ago

Once you have put in an order and credits are available to fulfill it, the order will process immediately.

If the order is completed and funds are not available, it will sit in pending status until your account is funded.

If your order is still pending past 30 minutes, please reach out to support@giftbit.com and let us know so we can take a look!

Note: Support hours M-F 8AM-4PM PT (excluding holidays)

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