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I haven't received the Giftogram I was expecting. What could be causing the delay?

Updated over 6 months ago

If you haven't received your anticipated Gifrogram, there could be a few reasons causing the delay.

  1. Processing Time: Your Giftogram may still be in the processing phase. Please consider reaching out to the sender to confirm the status of your reward.

  2. Email Spam Folder: Sometimes, gift card emails may end up in your spam or junk folder. It's always a good idea to check these folders if you haven't received your Giftogram in your inbox.

  3. Incorrect Email Address: It's possible that your email address was not processed correctly and could be causing the delay.

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