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Support Hours

All times are Eastern Time (ET). We’re closed on U.S. federal holidays.

Updated over 2 months ago

Contact us

  • Chat: Open the support bubble on any GigSafe onboarding or recollection webpage

  • SMS: Text us at 833-789-8388

Email / SMS / Chat hours

Monday–Friday: 9:00 AM – 7:00 PM ET

(Excluding federal holidays)

Sat–Sun: 9:00 AM – 5:00 PM ET

(Excluding federal holidays)

Response times:

We typically respond within 1 hour during support hours but can take up to 1 business day.

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