If you want to sign up for a Core or Teams tier account, you can pay directly from Manage Account.
Giraffe uses Stripe to manage billing.
Start a New Plan
Navigate to Main menu (top left) -> Manage Account
Select "Start Subscription"
Select a tier
Core - single user
Teams - up to 10 users. Select license count before continuing
Select a payment plan
Monthly
Annual
Input your card details.
Clicking "Purchase" will initiate a subscription that automatically renews at the interval you selected.
If your country is subject to VAT, ensure you sign up as a business or personal to have tax collected properly.
Change Plan
Navigate to Main menu (top left) -> Manage Account
Select manage Subscription
Select "update subscription."
Update your subscription type, plan tier, payment cycle, or license count.
If you upgrade to Teams, add more seats, or change from monthly to annual, you will be immediately charged the price difference to your existing subscription.
If you downgrade:
Downgrading to Core from Teams - all members except the billing admin will be removed, and all admin roles will be reverted.
Reducing seat count - the most recently added members will be removed to fit the new limit.
These changes take effect as soon as your subscription update is processed.
Cancel Plan / Unsubscribe
Navigate to Main menu (top left) -> Manage Account
Select manage Subscription.
Select "cancel."
When you cancel, your subscription will remain active until the date your account was set to renew.
Canceled accounts are subject to data deletion 30 days after the subscription ends.