Merge rules info
Merging projects within 14 days of a project's completion are free of charge.
Merging projects after 14 days incur a charge per merge.
Projects older than 6 months cannot be merged.
Why can’t I merge projects older than 6 months?
We’re always improving our processing models to make sure your projects look their best. Because of these ongoing updates, older projects may not be fully compatible with the most recent improvements. To ensure consistent results and the highest quality output, the merge option is available only for projects created within the last 6 months.
Charges for Merging or Splitting Projects
Action | Conditions | Billing Impact | Notes |
Split Project | Always | ✅ Charged | Each resulting project is billed separately |
Merge Projects | All projects <14 days old & Asset number does not exceed 40 Stills or Scans | ❌ No charge | Treated as 1 project in billing |
Merge Projects | All projects <14 days old, but resulting project >40 stills or 40 scans | ✅ Counted as multiple projects | E.g. 41 stills + 41 panos = 2 projects |
Merge Projects | One or more projects >14 days old | ✅ Merge fee | Fee applies per merge event; size limit does not apply |
Merge Projects | Project >14 days old (any size)
| ✅ Merge fee | Only merge fee applies |