General / Account FAQs
What is a donor advised fund (DAF)?
A donor advised fund (DAF) is a charitable giving vehicle designed to invest, grow, and give assets to charities for meaningful and lasting impact.
What is the GiveClear™ Foundation? Is it a nonprofit organization (NPO)?
GiveClear™ Foundation is a tax-exempt nonprofit organization and public charity under Internal Revenue Code Section 501(c)(3). As a Donor Advised Fund Sponsoring organization, GiveClear provides the TIFIN Give Donor Advised Fund.
As such, it receives your contributions, invests them in approved investment vehicles and distributes the money whenever you choose to recommend a grant to any of over 1.5 million approved, 501(c)(3)-qualified organizations and projects.
As a Donor Advised Fund Sponsor, all contributed funds become the property of GiveClear Foundation.
Is there a minimum balance to get started?
No, there is no minimum balance requirement.
How do I view my DAF clients?
As an advisor, if a new client has been added to the platform you can reach out to care@tifingive.com and we will add you to their DAF account.
Can I change the name of my DAF account?
Yes, you can edit the name of your DAF by hovering over the pencil icon next to the "Add Funds" tab on the overview page. Advisor's can also update the DAF name on their client dashboard by clicking the three dots next to the right of the DAF they'd like to change and clicking "Edit Fund Name."
How do I change my client's email address associated with their TIFIN Give account?
Advisor's can use their client dashboard to edit client details, including name, email, and DAF Fund Name.
Advisor's will login to TIFIN Give > click All Funds > click the three dots next to the client's name > Edit Client Details > enter the new email address.
Does the TIFIN Give invitation link ever expire?
No, it never expires! If you need to Resend an Invite, go to your All Funds dashboard > click the three dots next to the client's name with a pending invitation status > Resend or Delete the Invite.
Do you have a support phone number I can call when I have questions?
Yes! Our Support Phone Number is: (201) 674-8148
How do I update my user login email?
To update your login email, please reach out to your advisor who can update your email through their advisor dashboard.
If you are an advisor who needs to update their email, please contact care@tifingive.com.
How do I reset my client's password?
To reset your client's password, navigate to the TIFIN Give login landing page at https://app.tifingive.com/auth > click "Need Help Signing In" > Forgot password. From there, enter your client's email address and send a password reset email. Make sure the donor checks their spam folder.
Can I add my spouse, friend, or child to the account?
Yes! As long as they are over the age of 18, you can invite them as a family member to create their TIFIN Give account. You can then allocate funds to their account and they can start giving.
Why is my family member balance $0?
The ability to initiate issue grants depends on the role assigned to the familymember. There are two roles:
Family Member: They can only view and give away the dollars allocated to them by the head of household. They can't initiate grants from the overall account balance.
Head of Household: They have full access, including the ability to initiate grants from the entire account balance.
If you want your spouse to have the same access as you, including the ability to issue grants, you need to assign them the "head of household" role. You can do this during the invite process or update an existing family member's role later.
Please remember that only the advisor can make that changes for the client.
Can I limit the email notifications I’ll receive on my account activity?
Yes. In your profile page settings you can set your communication preferences regarding the progress of any grants or contributions.
Tax Receipts & Documents
Are clients notified that their tax receipt can be downloaded?
No, we do not send notifications when the tax receipt is ready to download. Clients can find their tax receipt on the platform by clicking the Documents icon in the top right corner and generating a Tax Receipt.
Will the tax receipt show the date we entered the details?
The tax receipt will show the date we received the contribution, not the date the details were entered into the platform.
Can I get physical copies of tax receipts mailed to me?
Paper receipts are not provided for TIFIN Give accounts. However, you can download tax receipts for all your charitable contributions. Just go to the “Documents” section of the account dashboard to get started.
What should I do if I think my tax receipt is incorrect?
It may take up to five business days for a recent contribution to be reflected in the account tax receipt. If after 5 days it still looks incorrect, then please reach out to care@tifingive.com and they can assist you.
When will my Account Statement be ready?
Account Statements are generated each quarter and available in the document section of your dashboard under the Account Statements tab.
Why do multiple names for the same person appear in the Tax Receipt dropdown?
If names aren't entered consistently (i.e. multiple variations of the same name were used for the contributions), our system treats it as different people. Please ensure the same name is used for consistency purposes.
Investments & Fund Growth
Can I choose how my DAF assets are invested?
To change your investment allocation for your DAF funds, you will have to reach out to your advisor as this can only be done at the advisor level.
Through a conversation with the client, advisors can either invest their client's DAF assets into TIFIN Give commingled funds, or set up a Advisor Managed Accounts (AMA).
Does the "cash" in my DAF sit in a money market or cash USD?
The funds that are not allocated towards the Strategic Stock or Strategic Bond funds sit in a cash pool, which consists of cash USD
How often are the commingled funds rebalanced or investments shifted around to track the actual solution?
Rebalancing occurs on a quarterly basis.
How often can I change my DAF investment allocations?
You may update your investment allocation at any time, however, it is important to note that the underlying securities need to be actively traded when updating your investment allocation. Therefore, it is not recommended to change your investment allocation more than once in a 7-day window.
What happens if my DAF investments lose value?
Like any investment, DAF assets are subject to market fluctuations, and losses may reduce the amount available for granting.
Are investment returns in my DAF subject to taxes?
No, all investment growth within a DAF is tax-free, maximizing the potential for charitable giving.
Where can I see interest earned on DAF assets and how frequently is that posted?
To see your account activity, including interest earned, you can access your account statements under Documents. These statements provide an overview of your charitable giving activity, including account balances, contributions, grants, fees, and investment performance.
Fees & Costs
What are the admin fees for my DAF?
A 60 bps (.60%) annual fee is assessed on held balances for the first $1,000,000.
For all amounts over $1,000,000, TIFIN Give assess fees equal to 20 bps (.20%).
For all amounts over $2,500,000, TIFIN Give assesses fees equal to 10 bps (.10%)
TIFIN Give does not charge account minimum fees
How are the admin fees calculated and billed?
It is an annual fee that is calculated daily and billed monthly. The fee is assessed daily as 1/365th, and then totaled at the end of the month to assess the monthly fee.
Where can I find the sub-advisory fee associated with my donor advised fund?
You can find the sub-advisory fee under the Contribute tab. You will see your Sub-advisory basis points and fees earned in the top left tile.
Are there additional costs for managing investments within my DAF?
There are no additional investment management fees beyond the administrative fee. Advisors do have the option of charging a sub-advisory fee on DAF assets.
Does TIFIN Give or GiveClear charge transaction fees for grants?
No, there are no transaction fees associated with grants.
Where do I add my advisory fees and where the fees get paid to?
There are two options for adding sub advisory fees to a client’s DAF account:
You may set a sub-advisory fee between (0-100bps) in the the client invitation process.
Edit or Adjust the sub-advisory fee after the client has onboarded by clicking the pencil icon within the top left tile on your Contribute tab.
Successors, Beneficiaries & Legacy Planning
What happens to my DAF after I pass away?
GiveClear will distribute DAF assets according to your instructions, either to named successors or charitable beneficiaries.
How can I add a succession plan to TIFIN Give?
You can create a succession plan by naming a successor advisor, a charitable beneficiary, or a combination of both in the “My Profile” section of the account dashboard.
A successor advisor takes on the role of donor upon the death, resignation, or disqualification of the original donor. In this capacity, they have the ability to recommend grants and investment allocations, as well as name and remove a future successor advisor.
A charitable organization can be named as the beneficiary if the original donor prefers to have all or a percentage of the remaining account assets granted to a charitable organization upon their death, resignation or disqualification.
To add a successor or beneficiary:Navigate to the top right corner of TIFIN Give and click the Succession Plan icon.
Click "Add Participant" to select a Successor or Beneficiary.
Can I designate multiple successors to my DAF?
Yes, TIFIN Give allows clients to name multiple successors, each receiving a portion of the DAF balance to continue giving.
Can I leave my DAF balance to multiple charities instead of successors?
Yes, you can designate one or more charities to receive the remaining balance upon your passing.
Can I name a non-US resident as a successor of a DAF?
No, the successor must meet the same requirements/terms as the original donor of the DAF-which includes being a US resident.
Can I add my TIFIN Give DAF to an estate or will?
Yes, to add a TIFIN Give DAF to your estate or will, the funds should be granted to:
GiveClear™ Foundation (Tax ID 81-3222963)
For Further Credit to TIFIN Give, {Insert DAF Name} {insert DAF Fund ID}
My client listed their DAF in their estate documents as "TIFIN Give" as a remainder of their trust. Is this acceptable, or will they need to put the full DAF name?
To name your TIFIN Give DAF in any estate documents, please use the full TIFIN Give DAF name and the DAF Account Number held at the TIFIN Give DAF sponsor, GiveClear Foundation to avoid any confusion.
For example: "Louise Family DAF at the GiveClear Foundation. Fund Number: 7428cab137bd".
The fund name is decided by the client or advisor and the DAF account number is created upon completion of your TIFIN Give account setup. Both can be found on the DAF Overview page.
Can I allocate a dollar amount instead of a percentage for my succession plan?
No, unfortunately we don’t currently support allocating a specific dollar amount.
It's more ideal to use a percentage of the DAF, as the available balance may change over time. If we set a dollar amount and the DAF balance is lower than that amount, it could cause issues. Using a percentage ensures the succession plan is more adaptable to any fluctuations in the balance.
Can I set up a contingent Successor?
Currently, we’re unable to set up contingent successors. However, we are able to store contingency successor in our backend files. Please send an email to care@tifingive.com letting them know the contingency plan for your donor advised fund. Please send us an email with the name of the DAF, the name(s) of the contingent successor(s), their email addresses, and the percentage for each (if there are multiple). The total percentage must equal 100%. Once we have this information, we will store it in our backend file.