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How do I Cancel a Pending Payment?
Ashleigh Alldredge avatar
Written by Ashleigh Alldredge
Updated over 4 years ago
  1. Search for the confirmation code in the search bar. 

  2. On the Search Results page, click the name of the donor. 

  3. On the Donation Details page, click TRANSACTION LOG CODE for the pending charge. 

  4. Select Cancel Pending Payment on the left menu bar. 

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