Before you can import data directly from Facebook, your organisation’s Facebook page must be integrated with GivePanel. Follow this guide to set up the integration if you haven’t already.
Please note: At the moment, single day importing isn’t available in all countries. For example, it currently doesn’t work in Canada. This limitation is pending an update from Facebook.
Steps to Import a Single Day of Data
In GivePanel, click Add New Data in the top right corner.
Select Facebook Import.
Choose the date you’d like to import data for using the calendar and click Import Now.
Understanding the Import Calendar
Green tick – Data has been successfully imported for that date.
Red cross – An import was attempted, but no data was returned. In most cases, this means no donations were received on Facebook or Instagram on that date.
Confirmation
Once the import has finished processing, you’ll see:
A success notification in the bell icon (top right of your account), and
A confirmation entry in your data import table.