For security reasons, we cannot be involved with setting passwords. These must pass through the secure servers.
You can click on the Activate my Account link at any time for a new password setup email link. The link will remain valid for 15 minutes; however, you can request as many links as needed to set or reset your password. If you are unable to locate the link after resetting, check your Junk/Spam folders.
Usernames are the user's school email address. Please make sure you do not have cap locks on or any blank spaces when entering your username and password.