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Terms & Conditions

Terms & Conditions

Updated this week

General Agreement

This is a document stating the terms and conditions of using this site. Please read carefully. By using this site and submitting to an order, you are agreeing to the Terms and Conditions listed below.

glamaCo Australia reserves the right to amend this site and the Terms and Conditions at any time.

By registering and placing an order with glamaCo, you give us permission to add your contact details to our database so we can send through correspondence that relates to ordering, invoicing, shipping and item reviews and ratings.

If you have previously agreed to us using your personal information to contact you, you can change your mind at any time and choose to restrict the collection or use of your personal information. Simply contact us or select the available unsubscribe or opt out option on any marketing you receive from glamaCo.

Pricing and Taxation

All pricing is stated in Australian Dollars (AUD$) and is GST inclusive.

glamaCo website and store prices are subject to change without notice.

The price of items on our website may not be the same or correspond to the prices on “Shared” notifications. The “Shared” notification only displays the valid price or offer for the item at the point in time in which the item was “Shared” and does not constitute a valid price or offer beyond that time.

glamaCo will not match any prices for any items that are available through the glamaCo website or glamaCo stores or vice versa.

Please click here for further Pricing and Taxation Terms & Conditions

Retail and Trade Sites

Please click here for Trade site information

Please click here for Retail site information


Trade Card

Please click here for Trade Card Terms & Conditions


glamaCo Trade and Retail Card

glamaCo cards remain the property of glamaCo.

Only one glamaCo card can be issued per member and is not transferable to any other party.

The card is not a credit card, charge card or gift card and cannot be used to accrue or redeem points.

You must have a valid and unique email address and mobile to activate any glamaCo card. Please see our privacy policy for more information.

Please present a physical or digital glamaCo card in store prior to payment to ensure the membership is active for the transaction.

A valid physical or digital glamaCo card must be presented by the member, whose card number matches the member number, for all but not limited to, transactions, transaction enquires, information requests, update requests, promotional purchases or trade transactions. If this is not the case glamaCo reserves the right to retain the card and/or cancel membership.

Please fill out this form to notify glamaCo if the card is lost, stolen, damaged, misplaced or your details require updating.

If requested by glamaCo, members are required to verify their identity by providing photo identification.

If found, please post to glamaCo Australia Pty Ltd, 50 Flinders Parade, North Lakes, QLD 4509.

glamaCo will not be held responsible for any authorised or unauthorised use.

Ordering

Receipt of order confirmation does not signify our acceptance of your order, and it does not constitute confirmation of our offer to sell.

glamaCo reserves the right to accept or decline an order, for any reason, even if Order Confirmation has been sent.

glamaCo has the right to supply less than the ordered quantity, without providing notice, even if Order Confirmation has been sent. Your payment will be adjusted accordingly to the amended total.

Order must obtain pre-approval with an acceptable method of payment prior to shipping.

glamaCo reserves the right to request additional verifications and information before accepting any order.


Order Cancellations

Please click here for glamaCo Order Cancellations Terms & Conditions


Payment

Please click here for glamaCo Payment Terms & Conditions


Delivery

Please click here for Delivery Terms & Conditions

Warranties and Repairs

Please click here for Warranties and Repairs Terms & Conditions


Returns

Please click here for Returns Terms & Conditions


Promotional Offers and their Limitations

By using a promotional discount code, you agree to understanding the terms and conditions stated below.

All promotional discount codes, offers and discounts advertised online are for online use only and are valid for the specified time frame only. All promotional discount codes are one-time use only unless otherwise stated. All promotional discount codes, offers and discounts cannot be applied once an order has been placed or retrospectively. Where stated or if for a sitewide sale, promotional discount codes are not valid in conjunction with any other codes. Nor can they be applied to an invalid or failed order, through a telephone order or a "Click and collect" order.

All promotional one time only discount codes must be used in their entirety in a single purchase.

For promotions where one or more items are required to be purchased to receive a discount on a second item, the discount will be applied to the equal or lesser valued item.

Promotions requiring a minimum order amount will not include charges for delivery and credits for gift cards in the overall order amount.

glamaCo reserves the right to terminate or continue any promotions at its sole discretion.

Promotional discount codes cannot be applied to Olaplex, delivery charges and reusable retail bags, for purchase of eGift cards, GST or any other such duties.

If you have reason to exchange or return an item where a promotional discount code was attached, the promotional discount code (if expired) can not be reused for replacement or future orders. A credit/refund will be applied for the promotional price charged only.

Promotional items are only valid while stocks last. glamaCo will not provide rain checks on items that have sold out.

glamaCo will not be held responsible for any incorrect entry of promotional discount codes and will not be accountable for incorrect charges or incorrect items ordered. glamaCo has no obligation to advise the customer that incorrect or incomplete entry has taken place and is not required to return or exchange an item when this has occurred. Please read over orders carefully before submitting.

Free gift must show in the order confirmation email for gift to be despatched.


Third Party and Third Party Sites/Links

Our website may contain links to other websites. Once you have selected these links to leave our website, glama.Co does not have any control over these other websites.

We cannot be responsible for your privacy of any personal information provided whilst visiting these websites. These sites are not protected by the terms and conditions of glama.co.

This document only addresses glama.co activities from glama.co servers and does not cover the terms and conditions of other sites, or of companies that glama.co does not own or control, or the actions of people that glama.co does not employ or manage.

It is highly recommended that you refer to the terms and conditions of any website you visit. This also includes links to social media such as but not limited to Facebook, Twitter, YouTube and Pinterest.


iPhone/iPad/Android Applications/Mobile devices

If you access this site, via an application through mobile phone or tablet (an iPhone Application, for example), all terms and conditions stated on this page will apply. This application is currently free of charge, however your carrier’s rates and fees will still apply.

If you access this site, via an application through mobile phone or tablet (an iPhone Application, for example) and utilise the barcode scanning search feature, you agree to this site utilising the camera feature of your device for the purpose of facilitating the barcode scanning search feature.


Submission of Content

Any personal information that you provide in any content submitted when using our website interactive services like blogs, ratings/reviews and your item recommendations may be displayed on glama.co, so please consider this before submitting any such content. Please don't submit any information that you don't want the whole world to know!


Typographical/Image Errors

glamaCo reserves the right to refuse or cancel any orders where an item is listed at an incorrect price and/or with incorrect information and/or an incorrect item image due to error. This can occur even when an order has been confirmed and payment made. In the event that payment has already been made, glamaCo will immediately credit the amounts charged.


Trademarks and Copyrights

This site is owned and controlled by glamaCo Australia Pty Ltd. All operations and content have been Trademarked and copyrighted. All text, site design, logos, images etc are the exclusive property of glamaCo and cannot be reproduced, modified, copied, uploaded etc for any purposes, unless specified in writing, signed by glamaCo Australia Pty Ltd.

Any unlawful use of material from this site may breach any copyright, trademark or other related laws and may result in criminal charges.


Limitation of Liability

glamaCo is not liable for any losses or damages incurred as a result from the use of this website or any website linked to or from this website.


Disclaimer

Professional use only items such as bleach, peroxide, colourants and wax items are to be used by qualified beauty professionals only.

All items are to be used in accordance to the items/manufacturers guidelines.

No responsibility will be accepted for misuse, incorrect selection or recommendation of items by glamaCo staff.


Governing Law

This Agreement shall be governed, construed, and enforced in accordance with the laws of the State of Queensland without regard to its conflict of laws rules.


Coupon Exclusions

glamaCo can, at its sole discretion, adjust exclusions at any time. For a list of exclusions, refer to the promotion terms and conditions.

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