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Did one of your candidates unsubscribe from Globus emails by accident?
Did one of your candidates unsubscribe from Globus emails by accident?

If one of your candidates accidentally unsubscribed from Globus emails, they can easily manage their preferences.

Pål Torgersen avatar
Written by Pål Torgersen
Updated over a week ago

If a candidate accidentally unsubscribed from Globus emails they can easily resubscribe if they still have a Globus email available in their mailbox.

  1. Open a Globus email

  2. Navigate to the bottom and click the unsubscribe link:

  3. One of the following views will open:

or

The candidate should click "Opt-in + restore preferences" or set the "Opt out" slider to "No" and click "Save Preferences". If the candidate still doesn't receive emails, please contact support.

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