After an order has been sent or approved for one or some candidates, and there is a change or a cancellation from the customer, you have the option to manually reverse the status of any shift or period.
By left-clicking a specific shift or period you get the option to revert to a previous status.
Reverse approved assignment:
Click the approved shift/ period that you want to reverse and select Revert Approval.
The shift/ period will be reversed to the previous status which is "candidate accepted the assignment".
You can choose to send a notification about the cancellation via SMS or email to the candidate or process it without any notification.