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Globus
Product updates and release notes
Globus Updates Q4 2023
Globus Updates Q4 2023
Pål Torgersen avatar
Written by Pål Torgersen
Updated over a week ago

Release Version 1.10.4 (20.12.2023)

🚀 Exciting New Features and Improvements:

  • Present More Candidates: Now, you can present more candidates than the headcount for a role. (Note: Customers can't approve more candidates than the headcount you have presented)

  • Enhanced Assignee Selection: Updated assignee dropdown directly in the order list and order fulfillment UI for easier navigation.

  • Fuzzy Matching Enabled: Improved search accuracy with fuzzy matching for fields like Customer, Department, and Role for orders from Medlo (and soon Inkopio).

  • Streamlined Communication: All emails now include an unsubscribe group link for better email management.

🔧 Key Bug Fixes for a Smooth Experience:

  • Order Fulfillment UI: Fixed the 'Select all' checkbox functionality.

  • Improved Candidate List Interaction: Enabled search functionality connected to dropdowns in the 'Add to pool' and 'Remove from pool' dialog windows.

  • Stabilized Candidates' Page: Resolved freezing issues when redirected from the dashboard.

  • Accurate Translations: Updated translations for the campaigns filter in Communication Preferences.

  • Dashboard List Functionality: Fixed the broken candidates' list on the dashboard.

  • Readable Medlo Order Details: Published dates and times for Medlo orders are now shown in a human-readable format.

  • Enhanced Medlo Order Processing: Made small but impactful improvements in processing Medlo orders creation and updates.

  • Refined Skills Filter: Addressed issues in the Optional Skills filter.

  • ATS Registration Reliability: Fixed registration issues to ATS that occurred due to Recman API problems.

  • Data Uploading Consistency: Resolved issues related to data uploading by ETL jobs.

We're dedicated to continually enhancing our software to ensure it meets your needs effectively. Enjoy these updates, and thank you for choosing our services! 🌟🔧🚀

Release Version 1.10.3 (06.12.2023)

New features and improvements

🌟 Enhanced Medlo integration for a smoother experience:

  • Efficient Shift Updates: Automatically update support assignments from Medlo to keep your schedule in sync.

  • Smart Cancellation: Automatically cancel unapproved or unregistered shifts in Globus if they're booked by another agency in Medlo.

  • Proactive Communication: If Globus can't process an update from Medlo, recruiters responsible for the order will receive an email notification for manual review and processing.

🚀 New Features for Improved Control and Insight:

  • Discreet Shift Presentations: Mark shifts or long assignments as 'Presented to Customer' without triggering an email. Simply turn off the 'email' toggle in the presentation dialog.

  • Search for Specific Campaigns with Targeted Candidate Filtering: Introducing a new 'Engagement Campaign' filter in the candidates list. Now, easily view candidates who participated in specific campaigns and interacted (sent, clicked, engaged) during a specified period.

Bug fixes for a improved user experience:

  • Resolved Duplicate Display: Fixed the issue of overnight work from ATS (Recman) showing up twice.

  • Department Stability: Departments created in Globus will no longer be deleted during ETL runs.

  • Improved Navigation: Addressed the infinite first page issue on the customers list when scrolling.

  • UI Enhancements: Resolved the problem of cleared fields in Order Edit UI after creating a department.

  • Stable Viewing Experience: Fixed the 'jumping' columns issue on the customers' and contacts' pages.

  • Updated Candidate List: Ensured the candidate list is refreshed after deleting a segment.

  • Optimized UI: Made UI improvements for the optional skills filter.

We hope these updates make your experience with our software even more efficient and enjoyable! 🌟🚀🔧

Release Version 1.10.2 (29.11.2023)

New features

1. Improved flexibility to run a combination of parsers with different priority

For countries with multiple types of parsers including rule-based, GPT, and VMS portals/APIs we can now configure the logic and priority per tenant. This will also technically prepare us for new VMS portals and add the possibility of more customized parsers in combination with GPT.

2. Registration of period orders to RecMan

We have now added the option for registration of period orders to RecMan. After approval of one or more periods, the user can now register the period order to RecMan. The functionality will allow the user to select an existing or create a new project, and select an existing job or create a new job. A new job created will create a job in RecMan for the selected candidate, customer, and project with the start date of the period and the job ending on the end date of the period. When choosing an existing job, the end date will be updated to match the period(s) in the order.

3. ReplyTo option in all emails

Up until now, the candidates couldn't reply to emails sent from Globus. We have now added the option for configuring a ReplyTo address per tenant. This means that when candidates click reply, the set ReplyTo address on the tenant is used. Ex contact@staffingagency.com. Please get in touch with support to configure your ReplyTo address.

4. Filter candidates by unsubscribe type

In Globus there are three types of unsubscribes:

  • Availability requests

  • Orders

  • Campaigns

It is now possible to filter candidates by these different types so that it is easy to make sure to keep the database clean and remove candidates who no longer want to receive emails.

Release Version 1.10.1 (17.11.2023)

New features

1. Customer pools

We are excited to announce the release of a new feature called "Customer Pools" in Globus. This feature aims to streamline the candidate filtering process by introducing a dedicated customer pool functionality. With this update, recruiters can now easily filter candidates based on customer pools, enhancing the efficiency and effectiveness of the order fulfillment UI.

Candidates can be added to a customer pool in the candidate profiles or from the candidate lists and segments. On each customer card, the user can choose to filter by default by the connected candidates in the pool and only run the matching on these candidates.
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Filter the candidates in the segments and choose more to add them to the specific customer. This is also possible in the candidate profile.
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Activate filtering on only candidates in customer pool in the customer card
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In orders when filtering on pools is activated on customers
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2. Medlo portal improvements

Multiple improvements to the integration with VMS portal Medlo in Sweden

  • We now show the order source and data imported from Medlo in the AI diagnostic panel and order edit mode.

  • We added a link to the original order in Medlo to the order in Globus.

  • Added a new filter to the orders list ‘Source of order’ with 3 options: Medlo, Globus, Email.

  • Support multiple events in Medlo (update, cancel, booked etc)

3. Customers and departments section is re-designed and re-organized.

List of changes that significantly simplify work with customers, departments, and contacts in Globus:

  • The department field in order is now optional.

  • In case we extracted the Department name from email or any other external source of orders but couldn't match it with existing Department in the database, it's possible now to create a new Department right from the order edit mode (side-by-side) and AI diagnostic panel in the orders list.

  • Locations is now available on Customer level, as well as departments.

  • Contacts now in a separate section in Globus, you can create contacts and link it to any customers and/or departments.

  • General unification of designs.

Other Improvements

  • When order, role inside the order, or shifts are cancelled from Medlo, the system now sends cancellation notifications to the candidates that have previously been approved.

  • Dropdowns review and redesign to improve user experience for dropdowns with 100 or even 1000 values.

  • The learning loop for Customer, Department, and Role fields now works for orders from Medlo.

  • New warnings when users try to save orders with deleted customer/department/role/etc.

  • Activity log: separated events 'accept' and 'auto-approve' in case of auto-approval, to make this case clearer for the user.

  • Honey-pot for bots is implemented in the whole product, and email link click events are now displayed in the activity log.

  • We now show the year on all dates if the year isn't the current year.
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Bug fixes

  • Campaign engagement filters didn't work correctly.

  • Sometimes we displayed a phone number validation error for an empty phone number field.

  • UI problem on small screens with overlapping of the values on the orders list page.

  • The "Apply" button in the Recommender config panel was disabled in some cases.

  • Campaign statistic: 'delivered' and 'sent' counters were mixed up.

  • Candidates list: Impossible to collapse the segments panel in table view

  • Improvements in color-coding.

  • January was shown before November in the calendar view of the candidates' list.

  • Issue with country name display for US in the Customers section.

  • Missing control for the month change in Profile -> Calendar.

  • ETL run generated an event in the activity log even if there weren't any updates.

Release Version 1.10 (26.10.2023)

New features

1. Activity feed

A powerful new feature, Activity Feed, has now been released in Globus to simplify how you can manage and track changes to orders and candidate actions.

This comprehensive solution includes:

  • A separate section in the Candidate's profile

  • A section in the Candidates panel in the Order fulfillment page and engagement campaigns constructor.

  • A section in the order's detailed panel in the Order fulfillment page.

With these dedicated sections, recruiters can efficiently track changes, streamline workflows, and enhance candidate engagement. This new feature brings more value to Globus users in the following cases:

  1. Improve Order Management: The activity log feature will allow recruiters to track changes made to orders, including updates, status changes and communication. This will help maintain a clear and up-to-date overview of each order, ensuring that recruiters can easily identify any modifications or updates made and take action accordingly.

  2. Candidate Engagement Enhancement: recruiters can utilize the Activity Feed to stay informed about candidates' actions, such as availability updates, and interactions with assignments including provided feedback, or reactions on engagement campaigns. These activities can now be presented in one place.

  3. Compliance and Audit Trail: The Activity Feed will provide a detailed audit trail of all actions taken on orders and candidate profiles. This will help recruiters and agencies to maintain compliance with regulations and internal processes, ensuring transparency and accountability in their operations.

2. Candidates list with calendar view

Another feature released in this version is the Candidates List with the Calendar view. This feature is designed and implemented in order to help staffing agencies and recruiters overcome challenges in managing their candidate pool and tracking availability on a weekly or monthly basis.

In order to access the Calendar View of candidates, users need to choose a segment with candidates that they want to see further details, then switch from List View to Calendar View (see image) at the top right corner of the list.

Users can also easily change the date range of date to view and convenient tracking.

This feature becomes more useful in the following cases when recruiters:

  1. Weekly/ monthly track candidates' availability: staffing agencies can now effortlessly monitor candidates' availability on a weekly/ monthly basis. The calendar view allows recruiters to view the availability of each candidate, making it easier to identify suitable candidates for specific roles.

  2. Request specific candidates: The calendar view provides a comprehensive visual presentation of candidate's availability, which helps agencies quickly identify the most suitable candidates for upcoming orders that are not in the system already.

  3. Maximize Utilization of fully employed candidates: Recruiters can now efficiently utilize fully employed candidates within their agency. By having a clear overview of the candidates' availability in the calendar view, recruiters can optimize their resources and ensure these candidates are engaged in relevant opportunities.

3. More visible order updates received by email

Now it becomes more visible when a new email has been received, so the user can directly open the side-by-side view and check whether the order requires changes.

Users can now hover on the order with red dots to quickly see if there are any updates with the order (see image).

Then users can access order details to see what update is received in regard to a specific order.

Other improvements

  1. Support {CandidateFirstName} and {CandidateLastName} as separate parameters in email/SMS. Personalize your templates with the name of the candidate.

  2. Tons of performance improvements including order fulfilment UI (loading and the interface), importing data by ETL, background processes, and re-calculations.

  3. Email of contact persons is no longer a required field.

  4. Link to an incomplete order opens order in the edit mode.

  5. Universal YYYY-MM-DD date format in emails and SMS.

  6. Globus has locations from all European countries in the database.

  7. All countries are displayed with names now, no more country codes in the user interfaces.

  8. Increased max length of "comment for candidate"-field with up to 2000 characters.

  9. Improved performance in Recman registration window.

  10. Added a tooltip on hover for long customer names.

  11. Medlo integration – support two cases: "Cancel opportunities" and "Add opportunities".

  12. User is now able to create a new candidate with the phone number of a previously deleted candidate.

  13. Notify the recruiter only when a candidate accepts one or more shifts/periods. No notifications for declines.

Bug-fixes

  1. Problems with opening the calendar tab in the candidate's profile.

  2. Some orders were being closed before the headcount of active shifts had been filled.

  3. Problems with selecting the candidate in the custom approve mode.

  4. Some problems with the search engine when some entities weren't indexed in time.

  5. UI problems when creating a campaign.

  6. Server error in some cases when presenting candidates to several customers.

  7. Some fixes of matching data for orders created from email.

  8. Fix for overlapping side panel of the candidate with the side panel with the order details in the order fulfillment UI.

  9. Issues with saving work time preferences in the candidate's interface.

  10. Time-zone issue in a candidate profile: availability was set up for the next day if the user's time zone is more western than the tenant's.

  11. A problem when the work-history filter broke candidates' page load.

  12. Return from the order does not lead to the previously selected order segment.

  13. Orders from rule-based parsers were not created in case of incorrect order format.

  14. Saving customer was blocked by the validation of a mandatory phone number.

  15. Selecting a Department caused resetting roles and skills.

  16. Fix the design of department data in the order edit UI when the extracted value is long.

  17. UI fix of the header behavior within the scrolling list of candidates.

  18. An issue with saving Customers when specifying responsible users without a phone number.

  19. Problems with notification about missing contact information in some cases.

  20. It was possible to create a filter with an empty value and impossible to delete such filter afterward.

  21. The red dot worked differently when opening the orders page and when updating in real-time.

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