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Why hasn't my order shipped yet?

Quick Answer

Good things take a little time. ✨

Most orders are processed within 1–3 business days before they're shipped. During busy sales, holidays, or new product launches, processing may take a little longer.


Why is my order still processing?

Here are a few common reasons:

  • Your order was recently placed.

  • We're experiencing higher order volumes than usual.

  • Your order is being carefully prepared for shipment.

  • We need to verify a few order details before shipping.


When should I contact support?

If your order has been processing for longer than 5 business days, please contact us so we can investigate.

Have your order number ready to help us locate your order faster.

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