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Managing a Process Hierarchy and Mapping Processes

Managing a Process Hierarchy and Mapping Processes

Learn how to set up a process hierarchy and use Gluu's built-in process mapping tool to map and manage your processes.

12 articles in this collection
Written by Søren Pommer and Gabriel Hourigan
Making a process hierarchy

Video intros to process hierarchies

Why a process hierarchy is useful and how Gluu can help you to manage APQC and SCOR based process hierarchies.
Written by Søren Pommer
Updated over a week ago

Organising your processes

How to use a process hierarchy to organise your processes into categories and groups - and how to sort and move processes.
Written by Søren Pommer
Updated over a week ago

Create process overviews and collections

How you can make meta-processes and show e.g. end-to-end processes and GDPR related processes in special overviews that bring clarity.
Written by Gabriel Hourigan
Updated over a week ago

Ideas for collaborative process workshops

How to use Gluu as an internal or external consultant to engage people in process work.
Written by Søren Pommer
Updated over a week ago
Drawing a process diagram

Video intros to process mapping

A 3-minute overview of process mapping with Gluu.
Written by Søren Pommer
Updated over a week ago

Mapping organisational roles (swimlanes)

Learn how you work with swimlanes to connect your activities with the roles that are responsible for doing them.
Written by Søren Pommer
Updated over a week ago

Mapping activities

This is how you add activities to your swimlanes. If your process is a "chain of work" then activities are the pieces in this chain.
Written by Gabriel Hourigan
Updated over a week ago

Mapping with arrows and text boxes

How to use arrows to show communication flows and text boxes for explanations.
Written by Gabriel Hourigan
Updated over a week ago

Mapping with events and decisions

How to make your diagrams more informative by showing key events and decisions. Both shapes are optional to show.
Written by Gabriel Hourigan
Updated over a week ago

Linking to other processes and activities

Use process and activities links to show how other work is related to your process, this allows you to half your effort.
Written by Gabriel Hourigan
Updated over a week ago

Process diagram examples

Here you can find some examples of different types of process diagrams. You can use them as inspiration for your own process mapping.
Written by Søren Pommer
Updated over a week ago
Process Settings

Hide or show widgets

How to turn widgets on an activity page on or off.
Written by Gabriel Hourigan
Updated over a week ago