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What if the AI can't handle a request?

It recognizes limitations and offers to transfer to human staff or leave a callback request.

Written by Harman Sandhu
Updated this week

What if the AI can't handle a request?

Storify teams usually need a quick, direct answer here. It recognizes limitations and offers to transfer to human staff or leave a callback request.

Why it matters

  • This topic sits under AI Voice Agent, so it often comes up during early setup or day-to-day operations.

  • The goal is to remove friction for operators, prospects, and support conversations.

  • If you need a broader walkthrough, start with the Storify platform demo.

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