Checkout and payments in Storify
Storify is designed to turn active demand into completed rentals quickly, with checkout, payment collection, and autopay working as one flow rather than separate systems.
What this article covers
What the renter journey looks like from unit selection through payment
Which payment methods are supported
How dunning and payment recovery fit into the lifecycle
Checkout flow
Checkout & Payments: Q: What payment methods are accepted? Credit/debit cards, ACH bank transfer, Apple Pay, Google Pay, card-present via Terminal.
Payments and Dunning: Path: /admin/customers > Customer Detail > Payments Method Use Case -------- ---------- Credit/Debit Cards Most common, autopay enabled ACH Bank Transfer Lower fees, slower processing Stripe Terminal Card-present at kiosk Cash Manual recording by staff Check Manual recording with check number Day Action ----- -------- Day 1 Payment fails, automatic retry Day 2 Email + SMS notification sent Day 5 Second retry attempt Day 7 AI collections call queued Day 14 Third retry, late fee applied Day 30 Account lockout (gate code suspended) Day 45 Lien warning sent Day 60 Sent to collections "Automated dunning handles delinquencies. The system retries automatically, sends notifications, and queues AI collections calls.
Next steps
Use this when onboarding revenue, operations, or support stakeholders to the billing flow.