It's recommended to sync the health app that comes included in your phone (Apple Health, Samsung Health, Huawei Health, Google Fit, etc). In case you prefer to use another app, contact us to be able to help you in the sync.
To sync your health app with Betterfly, follow these steps:
Enter the Betterfly app
Go to "Profile" in the top left corner menu
Select "Sync App"
Activate the health app on your phone or the training app that you use the most.
We recommend that you activate the sync of a single app in steps and/or workouts: for example, if you have a Samsung smartphone and use Samsung Health and Google Fit, only activate the app you use the most in Betterfly to avoid errors in the sync of activities.
In case you use a smart band or watch, we ask you to write to our chat that is in the upper left corner of the app, in the "Help" section.