Cancelling Your Elate Account

How to Cancel Your Elate Account

Support Team avatar
Written by Support Team
Updated over a week ago

You can cancel a paid subscription any time. However, if you cancel or downgrade a paid subscription, you'll continue to be charged for the duration of the commitment length in your contract.

If you wish to cancel your subscription, please reach out to


Trial accounts

Your free trial will automatically expire after 30 days. If you want to deactivate your trial before that date, you can contact support by clicking the intercom app button in the bottom-right corner of your screen or emailing

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