Q: We have several members that have not filled out an online order form. How can I send a reminder email?
A: As long as the online order form is still open, you can send a reminder email to the original member recipients who have not already completed the form. If you notice a poor response rate, send a reminder email to encourage more members to complete the form.
To send a reminder, go to Orders > Special Orders > Online Order Form > (Action Dropdown) > Send Reminder Email. The reminder email will be sent to all recipients who have not already completed the form. Similar to sending the original email, you can define the from, reply to, bcc, subject and modify the email body (as shown below). Further, you will be able to view the recipient list for which members will receive the reminder email by click the number of players in the upper right corner. Click "Send Reminder" to immediately send the email or click "Schedule" to send at a later date/time.
