Campaign information is now more clearly displayed, offering an at-a-glance view of key details to make informed decisions quickly and easily.
To provide a comprehensive and intuitive overview, the Campaign list page is organized into three categories:
Launched Campaigns: Once a campaign is launched, it appears in this tab with a status for easy tracking. Campaigns are sorted by creation date, and statuses are displayed in an urgency prioritization to help you quickly identify what needs attention.
Terminology:
Recurring: this is an active campaign that is connected to an audience list synced to your CRM.
Active 1:M or Reels: Anytime a new contact is added to the audience list, the campaign will send to that contact.
1:1: When a new contact is added to the audience list, a recording task will be sent to the recorder through the mobile app to record a video.
If approvals are on, the video will send to the approval section and an admin must approve.
If approvals are off, the video will send directly to the contact
Campaign statuses include (listed from most urgent to least):
Contact addition limit hit: This safety feature is triggered if the number of contacts added to a running campaign exceeds the limit set in Settings. The campaign with this status will not send until this is approved.
Pending approval: Review videos pending approval
Waiting for video: waiting for recorders to submit videos
No action required: This status is displayed when there are no videos pending approvals or submission
Complete: For one-time campaigns, this status indicates that all messages have been sent and there are no more campaigns to send
Draft Campaigns: Drafts include campaigns saved during the campaign-building process but not yet launched. Perfect for when you're still working out the details.
Archived Campaigns: Archived campaigns are no longer active — no new messages will be sent, including those that were scheduled. However, you can unarchive a campaign to reactivate it. Contacts already added to that unarchived campaign will not be re-added and resent. Only new contacts will receive messages.