Goodkind Release notes Jan 2022

Autoplay: Admins can now elect for your videos to automatically play when a Contact opens the Video Page. Autoplay is a very familiar feature for most consumers given its prevalence on social media apps (TikTok, Snap, Youtube...). You can toggle Autoplay on or off in Settings, as pictured below. We believe Autoplay will increase your Click Rates and would love for you to give it a try!

Newly designed Contact Page: Thank you to those who provided feedback on the Contact Page, which is now referred to as ‘Audiences’. The new Audience page is far more intuitive, starting with its name. The organizing function for Contacts is Audiences, and customers felt it was important to structure contact information by audience. Within an audience, you’ll find contacts (contacts are also searchable across any audience too). After selecting a contact, you’ll see all recent Activity pertaining to that contact (videos they’ve received, replies, if any, audiences they are in etc.).

Carousel Action Type: Exactly as it sounds, the ‘Carousel’ Action type allows you to add any number of ‘cards’ to display varying Action Buttons. Inspired by our retail customers, we can’t wait to see how Admins use this Action type. Don’t hesitate to chat with us Intercom with your ideas or questions. The sky is the limit. A focus in 2022 is making the Video Page more interactive for your Contacts, the Carousel is just the beginning.

Bulk Import Storytellers: As customers are adding vast numbers of storytellers to grow their video messaging capacity, adding Storytellers one-by-one wasn’t going to cut it. Admins can now upload any number of Storytellers via .csv or .xls in the My Team area in Settings.

Story Library: The team has rebuilt the Story Library from scratch to vastly improve page performance, namely page speed and search accuracy. Look for familiar features like filtering and sorting to be added back in upcoming releases.