Over the past year and a half, we’ve continuously improved the campaign building experience, and will continue to do so. Today, we’re taking a big step towards placing the storyteller’s experience on equal footing with that of admins with the release of our brand new mobile app.
As the new app has been re-built from the ground up, we have to release a brand new application versus an update to the old one. Your storytellers will now see a prompt to download the new mobile application upon entering the old one. We will sunset the old app at 8pm ET April 30th.
You can find a detailed walkthrough of the app here. If you’d like to schedule a training of your team, feel free to message us here at any time. To download the app, simply click here for Android and here for Apple.
A few key features of the new mobile app:
Improved upload management
On screen script with teleprompter functionality
More context about contact
A peek into the big picture
Better upload management
Goodkind storytellers record videos from all sorts of places and locations: from their campus, on the road, in the store, branch or office, or while signing up new donors. Often in places where connectivity is far from perfect. Storytellers will now see clearly if their video message was not uploaded - without losing the original video - and the ones that were submitted successfully. We’ve also greatly improved uploading speed. The new app uploads the same video 5x faster than our last app.
Instructions and On screen script with teleprompter functionality
Have a camera shy bunch looking for direction or a seasoned team looking to improve? We’ve got you covered. Your storytellers will find short videos with tips from the practical (how to best frame yourself) to the advanced (when to drop the call to action) at the top of the homepage. You can also enable on screen teleprompter ( my favorite speed is slow)
More context about the contact you are recording for
Personalizing Goodkind videos for each contact drives better performance. In the new app, we have made it easy for your storytellers to view more information about the contact they are recording for. Tapping the Audience button now surfaces the custom attributes for your contact.
Campaign overviews
Storytellers shared with us that they craved more information on the overall purpose of the message they were recording, and how their videos performed. With the new app, we launched the first few features of a larger roadmap. Storytellers can now see basic campaign information as well aggregate performance of their videos. Look for more features here and do reach out if you have ideas!
