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How to change the bot's appearance?

This article describes all the customization options available to change the appearance of your Goodkind Chatbot

Tarang Singhal avatar
Written by Tarang Singhal
Updated over 11 months ago

The appearance of the Chatbot is customizable and you can adjust the appearance as well the relative placement of the bot on your website. This article describes all the features available for customizing the bot's appearance.

Widget appearance

Start by choosing how the bot looks on your website , you can choose different layouts for your desktop and mobile sites. You can also customize the greeting message in the section called "Launcher message".

Advanced Options

You can elevate the height of the chatbot on your website. Buy default the placement of the bot is on the bottom right corner. The elevate position allows you to move the height up by pixels. This field takes only numerical inputs and adjusts the relative height on the bottom right corner. We recommend starting with value as 8-10 to see the relative placement.

Additionally, you have the option for the bot to show up with the chatbot window fully open when someone visits your website. This allows the bot to service more leads than the default layout.

Widget Tab

On the Widget tab you can change the following

Name

You can give the bot a friendly name

Chatbot Description

Add disclaimers or any description about the Chatbot capability. We recommend adding disclaimers around who can review these messages and making it clear that the chatbot is AI powered and there is no human behind the responses.

Greeting Message

Change the first message from the bot to the visitors.

Logo

A visual identification for the chatbot, use your school's mascot or any other visual cue to suggest that a bot is available on your website. The logo resolution should be atleast 300X300 px.

Rounded Corners

Aesthetic change to have the chatbot window with rounded or sharp corner.

Primary Color

Changes the color of the top menu bar of the chatbot.

Extra Menu Links

Allows adding relevant pages from your website such as privacy policies or any other contact sources for your website visitors, should they have any questions or concerns.

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