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March 2025 - What's New
March 2025 - What's New

Updates to enhance the pet owner and admin experience. Streamline navigation and ensure pet owners can easily share critical information.

Huong Pham avatar
Written by Huong Pham
Updated over a month ago

My Account (Pet Owner): A More Organized & Accessible View

We’ve enhanced the structure and layout of key sections to make information more accessible.

  • My Profile & My Pets – A refreshed design provides a clearer, more user-friendly layout. Pet owners can now:

    • Upload vaccination records

    • Add feeding, medication, and care instructions

    • Upload pet photos

  • Bookings – Easily review past and manage upcoming reservations.

  • Payment Methods – A simplified view for adding/removing credit cards and tracking wallet balances.

  • Packages – New visibility into remaining package credits.

  • Memberships – A dedicated section to review active memberships.

  • Agreements & Additional Contacts – A cleaner presentation for important documentation and account-related contacts.

Admin Booking: Improved Pet & Owner Drawer

We’ve refined the Pet Drawer and Owner Drawer to improve booking management:

  • More structured layouts make information easier to find.

  • Improved workflow efficiency when accessing pet and owner details.

  • Mailing address requirement removed to simplify the process.

CRM: Enhanced Pet Profile Views

The Pet Profile section in CRM now features:

  • A cleaner design with improved data visibility.

  • Better organization for pet-related information, including images and key details.

Booking Ready: Collect Required Pre-Visit Information

We’ve given businesses the ability to specify the field they required for each primary service.

Pet owners receive clear instructions at booking, in confirmation emails, and in automated email.

Card Management

Pet owners can now add, view, and remove cards from their profiles.

Facilities can now add, view, and remove card from pet owner's profiles.

Scheduled Exports

  • Automatically schedule and deliver detailed Goose report exports for analytics, compliance, or historical tracking.

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