We are introducing a way for you to BLOCK clients who abuse your appointment rules. If you have clients who No-Show or continue to use a failed credit card when booking, you can now BLOCK them from booking future appointments.
Please follow the steps below to activate this new feature.
**Please keep in mind that clients will have to use a real phone number as we verify their phone number via an SMS code when they book an appointment the first time. You can also remove the clients phone number at a later time if they earn their way back into your good graces. 

To Activate & Block a client:

  1. Login to www.gopanache.com and use same email and password you use to login to the APP. Remember both email and password are lower case.
  2. Tap Profile
  3. Tap Settings
  4. Tap Enable customer phone blocking then SAVE. This will activate Verify- client is sent a 1-time SMS code to verify their phone number. This will now occur on all first time appointments.
  5. Tap Block List
  6. Add clients phone number to the BLOCK List
  7. **You can also remove a person from the BLOCK list at a later date.

To Turn OFF Phone Blocking & Phone Verify

  1. Login to www.gopanache.com and use same email and password you use to login to the APP. Remember both email and password are lower case.
  2. Tap Profile
  3. Tap Settings
  4. Uncheck - Enable Phone Block and tap SAVE

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