In this article you will find official information about GoPay that you can present on your website, in the order or at your merchant outlet.
Basic information about GoPay
GoPay is the largest provider of online payments of Czech origin and is among the largest providers of online payments in the Czech Republic and in Central Europe.
GoPay's activities are supervised by the National Bank of Belgium and the Czech National Bank, and GoPay holds a payment licence.
When handling payment data, GoPay complies with PCI DSS, the highest security standard of the card schemes.
💡 GoPay tip: We recommend placing the information about GoPay on a separate page devoted to payment methods at your merchant outlet.
How do payments through the GoPay payment gateway work?
The GoPay payment gateway offers a fast, convenient and secure way of paying on the internet.
You make the payment directly at the payment gateway once the order is complete, or the gateway redirects you to your internet banking or to a page corresponding to the payment method selected in the order.
Once the payment has been submitted, GoPay will send you an e-mail containing a link for tracking the payment status, or instructions for completing the payment.
All the information about your payments, including the payment card number, is secured by encrypted communication and GoPay handles it in accordance with PCI DSS, the highest security standard of the card schemes.
Which payment methods does GoPay offer?
GoPay offers all the most widely used payment methods, including online card payments and payments via online banking buttons. Most payments take place online, so they are processed within a few minutes.
You will find a complete list of all the payment methods GoPay offers on the page Overview of payment methods.
How does a card payment through the GoPay payment gateway work?
The customer enters their card details at the payment gateway and submits the payment.
GoPay passes the payment information to a partner processor, which submits the transaction to the relevant card scheme (e.g. VISA or MasterCard). The scheme connects the transaction to the bank that issued the card the customer used to submit the payment.
The issuing bank decides whether to approve the payment and passes its decision to the processor, which then informs GoPay.
GoPay processes the information and informs both the customer and the merchant of the payment status. If the bank approves the payment, GoPay increases the balance on the merchant's business account by the payment made.
The merchant sends the goods purchased to the customer.
According to the settlement frequency set, GoPay transfers the balance from the business account to the merchant's bank account.
💡 GoPay tip: You will find a technical description of how a payment through GoPay works in the article Diagram of the payment process. If you are interested in how a payment works from the customer's point of view, see the article How to pay by card through the GoPay payment gateway.
Using the GoPay logo
In connection with GoPay, use the official GoPay logo.
You will find the logo in png and pdf format and correct examples of its use in the article How to use the GoPay logo correctly.