Registration and maintenance of a GoPay account | Fee |
Opening a GoPay account | Free of charge |
Activating a GoPay account | Free of charge |
Carrying out identification | Free of charge |
Maintaining a GoPay account | Free of charge |
Customer support | Free of charge |
Payments from a GoPay account to | Fee |
An e-mail | Free of charge |
A mobile phone | Free of charge |
A domestic bank account | CZK 10 / € 0.50 |
A bank account within SEPA (euro payment) | € 0.20 |
Other foreign bank accounts | CZK 190 / € 7 |
Payments into a GoPay account | Fee |
From another GoPay account | Free of charge |
By domestic bank transfer (euro payment) | Free of charge |
By bank transfer within SEPA | € 0.20 |
By other foreign bank transfer | CZK 190 / € 7 |
By payment card | 3 % |
Via superCASH (Czech Republic only) | 3 % |
By mobile payment | 50 % |
Business payments through the GoPay payment gateway | Fee |
Payments* in Basic mode (up to CZK 60,000/month) | 2.19 % + CZK 2.7 / € 0.10 (minimum monthly charge CZK 90 / € 3.50) |
Payments* in Advanced mode (over CZK 60,000/month) | 1.89 % + CZK 2.7 / € 0.10 (minimum monthly charge CZK 1,290 / € 48) |
Payments* in Premium mode (over CZK 140,000/month) | according to the contractual arrangement (minimum monthly charge CZK 2,900 / € 110) |
Mobile payments | according to the contractual arrangement |
Paysafecard payments | 13 % |
Other | Fee |
Cancelling a payment | CZK 2.7 / € 0.10 |
Sending an SMS | CZK 1 / € 0.04 |
Undisputed chargeback | CZK 190 / € 7 |
Disputed chargeback upheld by the bank | CZK 650 / € 24 |
* Covers payments by payment card, bank transfer, electronic wallet, superCASH and every other payment method not mentioned in the Fee Schedule.
1. If the balance on the GoPay account is not sufficient to pay a fee, the fee given above in this Fee Schedule ceases to apply and a penalty fee of the same amount is applied instead. The general provisions on fees in the Terms and Conditions and in the Fee Schedule apply to the penalty fee.
2. GOPAY s. r. o. is not a VAT payer.