The Gophr system has been built to allow you to search for and select the correct address from a drop down menu, which will fill in the majority of address information for you.
Start by searching for the first line of address or company name in the search bar, this will then bring up the possible choices the Gophr system has found for the inputted information. Please be aware that if the company you search for has multiple locations you will need to select the correct one.
If the system does not recognise your address it may be due to the following :
New build projects and the roads associated with them
Addresses where you have included a unit number in the first line of address
Addresses where you have included a location inside a building e.g floor number
If you know your inputted address is a new build and the system is not accepting this , please try searching for the address on your web browser as this may give you an alternative postcode that will be recognised by our system.
If you are trying to enter a unit number or floor number into the first line of address please remove this, using only the street name/company name/postcode to search. The unit/floor number can be added after selecting the main address in your pick up/delivery location details.
If you are still having issues with entering the address please get in touch with our team. We will be advise on the correct format to use.