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The vehicle I need is unavailable
The vehicle I need is unavailable

I can’t select the vehicle I want

Jacob Large avatar
Written by Jacob Large
Updated over a year ago

If you can't select the vehicle you want, there might be a few reasons why:

  • Can't select a bicycle or cargo bike? Your pickup/delivery address might be outside the working bicycle zone 

  • Your parcel is too large or heavy for the vehicle you are after

  • Your parcel contents are unsuitable for that type of vehicle e.g. glass on a bike

Make sure your parcel dimensions and descriptions are accurate so we can offer you the most suitable vehicle for your needs.

Any questions? Drop us a message on Live Chat.

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