Noticed that your courier hasn't moved in a while on your tracking link?

In most cases, you can rest assured that they're just waiting to accept other work and haven't forgotten about you.

Unless you've booked our direct service, your courier is able to collect and deliver other items en route to you, so they might be waiting to accept other jobs before they set off for you.

However if your courier is not moving and running late for your delivery deadline, please try to get in touch with them via your tracking link or message us on Live Chat.