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šŸ” Where can I find my tracking number?

You can find your tracking number directly in the Picky app once your product has been shipped. You will also receive an email notification with your tracking details.
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Step 1: Go to My Page → My Shipments


​Step 2: Select the shipment you're looking for
​Step 3: Copy the tracking number from the Shipment Details page. You can use the tracking number on a tracking website to check the latest shipping updates.

āš ļø Haven't received tracking information yet?

Picky does not ship campaign products directly. We receive tracking information from the brand once products have been dispatched.
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Shipping timelines may vary depending on the size of the campaign and the brand's logistics processes.
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If you have not received tracking information yet, it means the brand has not shipped your product yet. While brands are asked to ship products within 4 weeks, unforeseen delays can occasionally occur.
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Once your product has been shipped, you will receive:

  • An email with your tracking number

  • A review deadline based on the estimated delivery date

  • Any content submission deadlines related to the campaign

Don't worry — you'll always be given sufficient time to receive the product, create your content, and complete your campaign requirements.


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