If your payment hasn't been processed yet, don't worry! We understand you're eager to receive your reward.
📚 Check our payment Help Center articles first
Before reaching out to Support, please review all payment-related articles in our Help Center. Many common payment questions, processing timelines, and payout requirements are explained there.
Please read the articles, here.
⏳ Processing times
Rewards are only added to your Picky Wallet after your campaign has been successfully completed and any required reviews have been finalized.
Some campaigns may also require additional manual review, especially if the campaign was completed after the deadline or involved a special case. This can result in additional processing time.
✅ We always pay our creators
Rest assured that we always pay eligible Picky creators who have successfully completed their campaigns and met all campaign requirements.
📩 When should I contact Support?
If you have not received your reward within 2–3 weeks after the campaign deadline, and you have already reviewed the relevant Help Center articles, please contact Support and we will be happy to investigate your case.
Thank you for your patience and understanding!