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Connect with Stripe
Connect with Stripe
Chris avatar
Written by Chris
Updated over a week ago

This Add-on is free and included in your subscription.

Supported Countries:

Stripe Fees: 2.9% + 30 cents per successful charge. No set up fees, no monthly fees, no card storage fees, no hidden cost; you only get charged when you earn money.

2.7% + 5 cents for the in-person charge using the Stripe card reader.

Stripe Transfers: Earnings are transferred to your bank account in 48 hours.

Benefits of Integrating Stripe with GorillaDesk

  • Store multiple credit cards on file for each customer for future use.

  • Create subscriptions and charge your customer automatically.

  • Embedding payment links in outgoing invoice/statement emails for customers to pay balances online.

  • Automated late payment reminders with payment links will automatically collect on your behalf.

  • Look up your existing customer from Stripe and connect it to GorillaDesk.

What if I decide to leave Stripe? Can I export Card Data?

From Stripe:

We’re pretty zealous about data portability: we’ll try to keep you with us by offering a better product than all of our competitors, but we won’t keep you by locking you in. (We’re programmers at heart, and we believe in open systems and a level playing field.) If you decide to leave Stripe for somebody else (sniff!) we’ll help you migrate your credit card data in a secure and PCI-compliant way.

We divide data into two categories—that covered by PCI requirements (e.g. raw card numbers), and everything else. The “everything else” is easy—you’re welcome to pull that information at any time via our API, nothing more is required.

For the PCI-covered data, you would just need to let us know the PCI-compliant provider to which data should be transferred. Email us and we’ll get to work right away on a secure hand-off.

And no, there’s no fee associated with this export.

Click here to learn how to save a credit card on a customer's account using Stripe.

How to Setup Stripe

1.) Start by going to settings / Add-ons / Stripe and create your Stripe Account

2.) Place the Stripe Payment Link email variable into the following email templates:

  • Invoice

  • Statement

  • Late Payment Reminders

This will add a Pay Online button to your emails. Once the customer pays online the invoice and payment are automatically updated in GorillaDesk.

To monitor your transactions more closely, log in to your account and see the payments logged in the Stripe merchant dashboard.

3.) With the Stripe account created, you'll now have the option to add and save one credit card per customer profile.

NOTE: If you would like your funds transferred from Stripe into your bank account within 24-48 hours, it is important to make sure you have set your payout schedule to be 'Automatic Every Day'.

  • Open your Stripe account

  • Navigate to Balance

  • Then, select 'Settings'

  • Set your Payout Schedule to be Automatic every day

  • Click 'Save'

Keywords: Stripe, credit card processing, payments

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