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Appointment Confirmations
Appointment Confirmations
Chris avatar
Written by Chris
Updated over 4 months ago

Appointment confirmations provide an easy automated method of confirming upcoming services with your customers. The automated confirmations are driven by unconfirmed jobs scheduled on your calendar. They will automatically go out based on the frequency specified before the unconfirmed job.

Your customers will have the ability to confirm that time/date by simply clicking the link in that email. Once an appointment has been confirmed by your customer, its status will automatically change to confirmed on your calendar. 

You can create up to 3 different templates, all assigned to different services with different frequencies. 

NOTE: You will need to check the box next to 'Enable' for each template AND apply to specific services or your confirmations will not be sent out automatically.

Batch sending appointment confirmations manually

You also can batch-send your appointment confirmations manually from your calendar.

NOTE:

  • If the confirmation template is assigned to a specific service type, it will only allow you to manually send confirmations to those services.

  • If the template is NOT assigned to any service type, it will allow you to manually send confirmations to any service.

You can send a same day reminder / confirmation by putting 0 on the day/s before.

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Keywords: custom, automated, automation, messages, reminders, followups
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