Barcode scanning allows you to add and edit devices in your GorillaDesk account effortlessly. Device tracking gives you the ability to record & report on the statuses of devices you’re using in the field.*
To start using this feature, you will have to opt into device tracking within your settings.
Under your Settings> all Add-ons tab, you will see the option to toggle Device Tracking from inactive to active.
After this feature is activated, you can start adding devices to your job.
To add a device to a job in the GorillaDesk application, open the job first.
Add device
Scan device
Enter the area name
Save
Then check the device, check-in, report findings if any, then check out.
Your devices and area are associated, you must check the device listed under that area.
Devices options
Add device- to add a new device to the job
Scan device - to use a barcode to add or update a device
View all devices - allows you to view devices in all areas
Manage area list - allows you access to edit or delete all areas for this job only
Manage device types - allows you to rename, add or delete your device type list
* A device has to be added to a customer's job before the job is completed to properly reoccur.
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Keywords: add device, scan device, scanning, barcode, device
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