In the instance that you are unable to collect on an invoice, you will need to write the invoice off as bad debt. This will keep the invoice out of your accounts receivable and ensure your information is accurate when filing your taxes.
To apply this status to an invoice:
Open up an Invoice on an active job or on a customer's account
Click 'Invoice Status'
Select 'Write Off'
Once the 'Write Off' status has been applied to an invoice, it will no longer appear in any of our Revenue Reports. However, you will still have the ability to access written off invoices:
Under the 'Invoices' tab on the customer's account
OR
By running an 'All Invoices' report
