Note: This feature is only available in Version 3.
To access the new features, click on your avatar in the upper right corner and click the Login to V3 button.
You can go back to the old version using the same steps and click login to classic.
Set an auto-reply for messages received after hours.
Go to Settings > SMS text messaging > Enable After Hours (power up)
Click the 'Manage' button to configure your After Hours auto-reply
(Optional) Turn on after-hours messages for job confirmation and reminders. These messages should be in addition to the SMS bot
Set the time when your auto-reply will activate
For example, the auto-reply is set to activate from 5 PM to 8 AM. Any text received from customers during this time will receive the auto-reply message
All Day ON: Select the day(s) where you want the auto-reply to be active all day. It will automatically reply to any messages received on that day.
Set the time buffer
If the customer sends multiple messages within the designated time buffer, they will only receive one auto-reply message
Update or customize the content of your SMS auto-reply. You also have the option to preview your message
Click Save
Then you are all set!
Preview:
