To get started using GorillaDesk, you'll need to edit your company's details and upload your logo. We've got a video that walks you through the steps:
It's best to start by fully configuring your company settings during your 14-day free trial. The reason is that these items will appear on your invoices, estimates, and outgoing messages down the road.
That said, your company’s name, email, and phone number will come pre-loaded into your account, so you'll want to focus on these items:
Website
Country
Address
Industry
Business License
Operating Hours
Timezone
Date Format
Currency
Temperature
Upload Company Logo
Once that's complete, jump right in and add your first few line items. It’ll only take you a minute or two to complete.
We have the following resources available that can help you or your new staff get up to speed.
We created a full onboarding page to help you get started.
We’ve embedded a “Tutorials” button in the upper right corner of all settings and add-on pages for easy access to relevant guides.
An expanded library of videos, FAQs, and knowledge base articles is also available on our Knowledge Base.
You can easily access this link under Help > Knowledge Base.
1:1 screen-share training is available. You can book unlimited sessions, with each session limited to 45 minutes.
We recommend watching the videos first and listing any questions or areas where you’re stuck. This will help us make the most of your training time.
Book a training session under Help > Book a Training Call
For any urgent questions or concerns, you can chat with our support team under Help > Chat with Support, or call us directly at 855-536-7470 during office hours.