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STEP 2: Syncing your GorillaDesk account to a NEW QuickBooks account
STEP 2: Syncing your GorillaDesk account to a NEW QuickBooks account
Catherine avatar
Written by Catherine
Updated over 9 months ago

This is a step-by-step guide on how to connect your GorillaDesk account to a new QuickBooks account.

This feature will allow you to send your Invoices and payments from your GorillaDesk account to your Quickbooks account in just a click of a button.

Note: This is a one-way sync, allowing you to pass invoice and payment information from GorillaDesk to QuickBooks. This feature only works for QuickBooks Online. Unfortunately, the Desktop version is not supported.

  1. Login as the admin of your QuickBooks account https://quickbooks.intuit.com

  2. Open your GorillaDesk account in a different tab and login

  3. Navigate to Settings > QuickBooks Sync

  4. Click the ‘Connect’ button.

  5. Once a pop-up window appears, click the ‘Connect’ button once again.

If your GorillaDesk customer list already exists in your QuickBooks account, please reference this guide.

If you have an empty QuickBooks account. Please follow these steps:

  1. You can batch-sync your customer's information from GorillaDesk to QuickBooks. This will send all your customer’s information to your QuickBooks account.

  2. Go to the customer list, select the customer/s, and click 'Sync to QB'

3. You can also sync them per customer. Click on Columns+, and check the box for Sync QB and QB ID. Click the purple circle icon to sync.

Sync your Invoices and Payments:

Go to Reports > All Invoice, Click on Batch Action, Sync to QB

OR

If you want to Sync Paid Invoices only, use the Reports > All Payments option.

  • Go to Reports >Payments, Click the checkbox > Sync to QB

Once you’ve connected your GorillaDesk account to your Quickbooks Online account, you can access some QuickBooks sync power-ups.

Tax Sync (power up): Automatically sync Tax into the QuickBooks account of your choosing.

Discount Sync (power up): Automatically sync discount into the QuickBooks account of your choosing.

  • Discounts/Refunds: Choose the QuickBooks account that you’d like to sync discounts/refunds to.

Stripe Sync (Power-up): Automatically sync Stripe fees into the Quickbooks account of your choosing

  • Choose an account to deposit payouts

  • Choose an account to deposit payout fees and adjustments.

Credit Sync (power up): Automatically Sync credits created in GorillaDesk into QuickBooks.


Important note: Please turn off the “automatically apply credits’ option in your QuickBooks account to make sure that the GorillaDesk credit and QuickBooks records are the same.

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