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Device Tracking

Catherine avatar
Written by Catherine
Updated over a week ago

A Better Way to Manage Devices

If you want to drive more commercial and facility management business you’ll need proper reporting and tracking. This feature gives you the tools to confidently go out and win big business.

Start by attaching a barcode to any traps, devices, or equipment you’d like to track on the job site. The GorillaDesk mobile app can scan these barcodes in the field to allow you to easily record any activity and findings.

Send detailed device reports along with your work orders to meet state requirements. Arm facility managers with the data they need to operate within compliance.

Benefits

  • Start bidding on jobs with facilities requiring device tracking.

  • Small and medium companies appear more professional in the field.

  • Store device data in the cloud to access it from anywhere at any time.

  • Stay within state compliance for your company and your customers.

You can enable Device Tracking within the Addons section of your GorillaDesk.

There are power-ups available within the Device Tracking addon.

  1. Paperwork

  2. Device Trend Report

In the Field

When Devices is turned on in your GorillaDesk account all of your jobs will have the additional Devices app card available. This will expand the functionality of each of your jobs to include device tracking.

✓ Synopsis of total devices on the job site
✓ Access to a whole array of menu options for devices
✓ Jump into scan mode to quickly add or search your devices

When Sentricon power-up is ON, you will have additional option to add Sentricon device and manage it on the app.

Devices Details

Manage devices and barcode scanning more easily than ever before. Adding and recording devices is now simple for any technician.

✓ Snap a device image to remember where it’s located
✓ Assign Devices to specific areas at the location
✓ Record the device status and set the activity level
✓ Record materials used and findings

Devices Menu

A full set of management features comes included so you can customize your Devices, Areas, Statuses, and Activity Levels.

The Sentricon option is available when you enable the Sentricon power-up.

In the Office

With Devices activated, you’ll have access to add Devices as a menu option for all your jobs. Admins can easily pull up past device history. Easily send work order paperwork featuring device data to your customers & facility managers.

✓ Admin can view device recordings in real-time
✓ Print or email work orders with device data
✓ Meet state requirements regarding material tracking

Map of Devices

The Map button lets you view the location of devices on the job site. Open the map, tap on each pin to view the device details.

You can move a pin on the map, and the device coordinates will update automatically.

Devices appear on the map only if they have valid coordinates. Coordinates are auto-filled when scanning a device or adding it via the map.

Paperwork Templates

With the Devices feature active you’ll have the option to show device details on your invoices and work orders. The following paperwork sections become available:

✓ Device Inspection Summary
✓ Device Application Summary
✓ Inspection Detail
✓ Products Applied

You can also choose to hide device logs for a specific job series. Simply turn on the Hide devices on paperwork toggle. Once enabled, devices will no longer appear on paperwork for the current job or any future recurring jobs in that same job series.

This is especially useful for locations with multiple services. Devices typically remain at the same location regardless of the service, so the same device is shown across all service types by default.

However, if a specific service does not require devices to be displayed, you can use this option to hide them.

Example: A location has two services—Termite Control and Mosquito Control. Termite Control uses devices, while Mosquito Control does not. With this update, you can hide devices for the Mosquito Control job series, and invoices for mosquito jobs will no longer display devices.

Note: This setting applies only to the selected job series. If you want to hide device logs for other services or job series, you must enable the toggle separately for each one.

📢 Completely custom-built work orders and invoices are also an option with GorillaDesk. We can bring in your paperwork or make your ideas come to life.

Trend Reports

With the Trend Report power-up enabled you can easily track your device's month-to-month activity and share that information with your customer. This can be enabled under Addons > Device Tracking > Device Trend Report.

  • You can view the trend report by viewing the customer's invoice or work order PDF.

  • Easily share the report with your customer by sending their invoice or work order by email.

The total activity count will fall on the job date's month.

Device Tracking Report

All devices used in completed jobs can be viewed in the Device Tracking report in the Reports tab.

The date filter will be based on the job date, indicating that the report will only display devices used in jobs scheduled within the specified date range.


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