How to Whitelist an Email Address at the Enterprise Domain Level
Whitelisting the gov-worx.com email address domain ensures that important emails are not mistakenly marked as spam or blocked by your enterprise’s email security system. The process varies depending on the platform your organization uses for email management. Below is a step-by-step guide to whitelist an email address on common enterprise systems.
Domains to Whitelist
@gov-worx.com
@govworx.ai
@mail.govworx.net
1. Whitelisting in Microsoft 365 (formerly Office 365)
Using Exchange Admin Center
Log in to the Microsoft 365 Admin Center:
Navigate to https://admin.microsoft.com.
Use your admin credentials to log in.
Access the Exchange Admin Center:
Go to the Admin centers section.
Click Exchange to open the Exchange Admin Center (EAC).
Add the Email Address to the Safe Senders List:
Navigate to Protection > Spam Filter.
Select the default spam filter policy or the policy you’re using.
Click Edit (pencil icon).
Go to the Allow Lists section.
Add the specific email address or domain under "Allow domains and addresses."
Click Save to apply changes.
Save and Apply the Changes:
Ensure your changes are saved and propagated across all users.
2. Whitelisting in Third-Party Email Gateways (e.g., Barracuda, Proofpoint)
General Steps
Log in to the Gateway Console:
Use the admin credentials to access your third-party gateway’s web console.
Navigate to Whitelist Settings:
Locate the section for Inbound Settings or Email Protection Policies.
Look for options like "Allowed Senders," "Safe List," or "Whitelist."
Add the Email Address or Domain:
Enter the trusted email address or domain.
Specify any additional criteria if required (e.g., IP address or sender authentication).
Save and Test:
Save the settings and test to ensure the sender’s emails are delivered successfully.