Please refer to the answers below to the frequently asked questions about GPS Insight Inspect+.
General Overview
Question | Answer |
What is GPS Insight Inspect+? | Inspect+ is a fully integrated vehicle inspection and maintenance solution available directly within the GPS Insight portal. It gives fleet managers and drivers a streamlined way to complete, track, and manage DVIRs and maintenance workflows — all without leaving the GPS Insight platform. |
How does Inspect+ differ from other inspection tools? | Unlike standalone inspection tools, Inspect+ is built into the GPS Insight portal with single sign-on access — no separate platform to navigate to. Drivers also get a GPS Insight-branded mobile app, so the experience stays consistent from the office to the field. |
Plans and Upgrades
Question | Answer |
What plans are available? | Inspect+ — A complete DVIR solution accessible via the GPS Insight web portal and mobile app. Can be applied to a subset of your fleet if needed. |
What upgrades are available? | Wallet — A digital document repository for your vehicles, assets, drivers, and more. You can set expiration alerts so nothing slips through the cracks. |
Can I add Inspect+ to only some of my vehicles? | Yes, if you’re on the Inspect+ plan, you can apply it to a subset of your fleet. If you choose the Inspect+ and Advanced Maintenance plan, all vehicles in your GPS Insight fleet must be enrolled. |
What happens to GPS Insight Maintenance if I add the Inspect+ and Advanced Maintenance plan? | GPS Insight’s built-in maintenance module will be removed from your portal to keep things clean and avoid duplication. Your vehicles will be synced over, and Inspect+ becomes your maintenance platform going forward. |
Billing and Assets
Question | Answer |
How does billing work? | Billing is per asset, per month. There is a minimum commitment at the start of your contract term, and you can add assets over time as needed. You cannot reduce below your contracted minimum during the term. Your monthly bill adjusts based on the total number of active assets. |
What happens if I add assets directly in the app? | You can add assets at any time, and your billing will automatically adjust to reflect the new total. Keep in mind that adding assets is a billable action, so we recommend limiting that permission to admins to avoid unexpected charges. |
How do I stop being billed for an asset? | The asset must be deleted from the platform. Please note that deletion also affects historical data for that asset, so we recommend contacting Support before removing anything you may want to reference later. |
Access, Permissions, and Mobile App
Question | Answer |
How do I access Inspect+ within GPS Insight? | Once your account is enabled, an Inspect+ icon will appear in your GPS Insight portal navigation bar. Clicking it launches the experience automatically — no separate login required. |
How do I grant users access to Inspect+? | Access is managed through User Admin in the GPS Insight portal by a User Admin. The MasterAdmin on the account is automatically granted access. Once access is granted, the Inspect+ icon will appear in the navigation for those users. |
Where should I manage permissions? | Permissions can be managed in both GPS Insight and the Inspect+ platform, but we recommend making changes in the GPS Insight portal whenever possible to keep access consistent and easy to manage in one place. |
How do drivers complete inspections? | Drivers download the GPS Insight mobile app from the App Store or Google Play and use it to complete inspections from their mobile device. |
Data, Reporting, and History
Question | Answer |
Will my inspection and maintenance data appear in GPS Insight reports and alerts? | Not at this time. Inspection results, work orders, and maintenance data are managed within Inspect+ and won’t appear in GPS Insight’s standard reporting or alerting tools. You’ll use the reporting features within Inspect+ for that information. |
Can I bring my existing GPS Insight maintenance history into Inspect+? | There is no automatic migration. If you’d like to bring historical data over, it would need to be exported from GPS Insight and imported manually. Before making the switch, we recommend saving a copy of your maintenance history for your records. |
Where is my data stored? | All inspection and maintenance data is stored within the Inspect+ platform and is accessible through the GPS Insight portal or the mobile app. |
Can inspections be completed without an internet connection? | Yes, offline inspections are supported. Some functionality may be limited until your connection is restored and the data syncs. |
Setup and Configuration
Question | Answer |
What does getting started look like? | During onboarding, you’ll configure your inspection templates and workflows to fit your fleet’s needs. If you’re on the Inspect+ and Advanced Maintenance plan, your GPS Insight vehicles will be automatically synced as part of setup. |
Are there any feature limitations I should know about? | GPS Insight Alerts and Reports do not currently apply to Inspect+ data — reporting for inspections and maintenance is handled within the Inspect+ platform. Some advanced features, like AI photo analysis and the document Wallet, are available as upgrades. |
Support
Question | Answer |
Who do I contact if I need help? | GPS Insight Support is your first point of contact for any questions or issues with Inspect+. You can also access help resources and training guides directly from within the app. |