Logging Into The Grace App

This is a guide on how to login to your Grace App and how troubleshoot should you receive an error

Updated over a week ago

STEP 1. Is to download the App to your Android or IOS device. Simply go to your App Store and search 'Grace: Hypnosis and Meditation'.

Step 2. Create your account. You can choose whether to login using your email address, Facebook, Apple or Gmail and enjoy using our app as a freemium user;

STEP 3. If you LOVE the app you can upgrade to become a premium user through your App:

Go to the 'person icon' on the top of your screen and follow these instructions; https://intercom.help/grace-space/en/articles/4593175-how-do-i-upgrade-to-a-premium-user

Here are some FAQ's that may come up:

Q.1. I am getting an 'invalid password' error, what should I do?

A.1. Please use the Forgot Password? option located under the login area.

Q.2. How do I reset my password?

A.2. Select the Forgot my password option. You can find this at the bottom of your login screen. You will receive a recovery link sent to the email address you used to create your account.

Q.3. I am getting an 'email already exists' error, what should I do?

A.3. This is because you have already signed in using a different method, either Facebook, Gmail, Apple or email.

Q.4. I am getting a 'email address does not exist' error, what should I do?

A.4. This means that you have not yet set up your account yet, please follow the 'SIGN UP WITH EMAIL OR CONTINUE WITH FACEBOOK, APPLE OR GOOGLE OPTION' to set up an account.

With Love,

Team Grace

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